We will evaluate and repair our readers for a flat rate of $65 per item plus the cost of any replacement parts and return shipping.
This includes diagnosing problems, updating firmware and replacing circuit boards. We do not repair circuit boards. The service can be used to refurbish readers before starting a new project.
Securely pack everything in a sturdy box. Use two layers of bubble wrap for the best protection. Fill the rest of the box with newspaper. Foam peanuts do not provide adequate cushion for heavy items.
Seal the box with clear packing tape, not duct tape or masking tape.
Choose a delivery service that provides tracking (DHL, FEDEX, TNT, UPS, Post Office). Insurance is optional and often expensive. We do not insure return shipments unless you specifically authorize payment.
If you are shipping the package from outside the United States, indicate that it is equipment being returned for repair on the customs paperwork to prevent duty charges.
IMPORTANT Be sure to include a note describing the reason for the return along with your return shipping address, email address and phone number.
For questions about repairs, contact firstname.lastname@example.org.
Ship to:Oregon RFID
2421 SE 11th Ave
Portland, Oregon 97214